Sales Policy

Effective Date: February 17, 2025

At CutieMagicNie, we are committed to offering high-quality products and a seamless shopping experience for all of our customers. Please take a moment to review our Sales Policy to understand our terms and conditions regarding purchases, payments, and order processing.

1. Order Placement

  • Product Availability: All products displayed on our website are subject to availability. In the event that an item is out of stock or unavailable after you place an order, we will notify you as soon as possible and provide a refund or suggest alternative products.
  • Order Confirmation: Once you complete your order, you will receive an order confirmation email detailing the items purchased, shipping address, and payment information. This is not a contract but an acknowledgment that we have received your order. The contract is formed only when we process and ship your order.

2. Pricing

  • Price Accuracy: All prices listed on our website are in USD (U.S. Dollars) and are correct at the time of publishing. However, we reserve the right to adjust prices due to errors, updates, or special promotions. In such cases, you will be notified before your order is processed.
  • Taxes: Sales tax will be applied to orders where required by law based on the shipping destination.
  • Promotions and Discounts: We may offer promotions, discount codes, or sales events from time to time. These offers are subject to the terms specified on the promotion page, and cannot be combined with other discounts or offers unless explicitly stated.

3. Payment Terms

  • Accepted Payment Methods: We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express, Discover), debit cards, and PayPal.
  • Payment Processing: All payments are processed securely via third-party payment gateways. We do not store any sensitive payment information on our systems.
  • Order Cancellation: If you wish to cancel an order, please contact our customer service team immediately. Once your order has been processed and shipped, cancellations are no longer possible. You may return items in accordance with our Return Policy if needed.

4. Shipping and Delivery

  • Shipping Locations: We ship to most locations in the United States. We may expand our shipping services to other regions in the future, and any updates will be shared on our website.
  • Shipping Fees: Shipping fees are calculated at checkout based on your location and the weight of your order. Free shipping offers may apply during special promotions.
  • Delivery Times: Estimated delivery times will vary depending on your location and the shipping method selected. We aim to process and ship your order within 1-3 business days. Please note that delivery times may be affected by factors such as weather, holidays, or delays from third-party shipping carriers.
  • Tracking Information: Once your order is shipped, you will receive tracking information so you can monitor the status of your delivery.

5. Order Issues

  • Incorrect or Missing Items: If your order contains incorrect or missing items, please contact our customer service team at info@cutiemagicnie.com within 7 days of receiving your order. We will resolve the issue by sending the correct items or issuing a refund if necessary.
  • Damaged Items: If any items in your order are damaged during shipping, please notify us immediately. We may request photos of the damaged items for verification. We will either replace the damaged item or issue a refund.

6. Sales and Promotional Events

  • Flash Sales and Limited-Time Offers: From time to time, we may offer flash sales or limited-time promotions on our website. These offers are valid for a specified period or until the items are sold out. No rain checks or price adjustments will be offered once the sale ends.
  • Pre-Orders: For certain items, we may offer pre-order opportunities. Pre-order items are subject to the stated delivery timelines. Please ensure you are comfortable with the pre-order schedule before making a purchase.

7. Customer Support

Our dedicated customer service team is here to assist you with any questions or concerns. If you need help with your order, product inquiries, or any other matters, feel free to reach out to us via the following:

We are committed to providing excellent service and ensuring a positive shopping experience at CutieMagicNie.

8. Changes to This Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the updated policy will be effective as of the date of posting. We encourage you to review this policy periodically to stay informed about any updates.

Thank you for choosing CutieMagicNie for your high heel needs! We appreciate your business and look forward to serving you again in the future.